Simple, transparent pricing

All plans include core ITSM features. No hidden fees, no surprise charges. Prices in South African Rand (ZAR).

ZAR
USD
Starter
Essential IT service management for small teams — up to 5 agents.
R --
per agent / year
  • Up to 5 agents
  • Ticket management & knowledge base
  • Asset tracking (100 assets)
  • Basic reporting
  • POPIA compliance suite
  • Email support
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Most Popular
Growth
Advanced ITSM for growing teams — up to 15 agents with SLA, change & problem management.
R --
per agent / year
  • Up to 15 agents
  • Everything in Starter
  • SLA management
  • Change & problem management
  • Workflow automation
  • Priority support
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Business
Enterprise ITSM with remote device management — up to 30 agents.
R --
per agent / year
  • Up to 30 agents
  • Everything in Growth
  • Remote device control & CMDB
  • API access & webhooks
  • Phone + email support
Start Free Trial
Enterprise
Custom deployment with dedicated support, SSO, and on-prem option.
Custom
per agent / year
  • Unlimited agents
  • Everything in Business
  • Custom integrations
  • Dedicated infrastructure
  • SLA 99.99% uptime
  • 24/7 phone support
  • White-label options
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All plans include a 7-day free trial. No credit card required.
Need a custom plan? Talk to our team.

Orbio vs the competition — we're the cheapest per-agent platform

Plan
SuperOps
Atera
Orbio
Starter
$79/mo
$149/mo
$108/yr
Growth
$79/mo
$179/mo
$189/yr
Business
—
—
$380/yr
Enterprise
—
$219/mo
Custom

Annual billing per agent. Orbio charges per-agent with unlimited endpoints — for less than competitors' monthly plans.

Frequently asked questions

Can I switch plans later?
Yes, you can upgrade or downgrade at any time. Changes take effect immediately and we'll prorate your billing.
Is there a free trial?
Absolutely. Every plan comes with a 7-day free trial with full access to all features in that tier.
What payment methods do you accept?
We accept payment via PayFast (credit/debit card, EFT, SnapScan, Zapper). Annual billing only. Invoicing is available for Enterprise plans.
Is there a limit on ticket volume?
No. All plans include unlimited ticket creation. We believe in transparent pricing without usage caps.
Do you offer discounts for non-profits?
Yes, we offer a 50% discount for registered non-profit organisations. Contact us for details.