Simple, transparent pricing

ITSM, CRM, or both — combine the platform with bundled savings. No hidden fees, no surprise charges. Prices in South African Rand (ZAR).

IT Service Management
Starter
Essential IT service management for small teams — up to 5 agents.
R 1 990
per agent / year
  • Up to 5 agents
  • Ticket management & knowledge base
  • Asset tracking (100 assets)
  • Basic reporting
  • POPIA compliance suite
  • Email support
Start Free Trial
Most Popular
Growth
Advanced ITSM for growing teams — up to 15 agents with SLA, change & problem management.
R 3 490
per agent / year
  • Up to 15 agents
  • Everything in Starter
  • SLA management
  • Change & problem management
  • Workflow automation
  • Project management & time tracking
  • Helpdesk & customer portal
  • Priority support
Start Free Trial
Business
Enterprise ITSM with remote device management — up to 30 agents.
R 6 990
per agent / year
  • Up to 30 agents
  • Everything in Growth
  • Remote device control & CMDB
  • Gantt charts & resource management
  • Helpdesk & customer portal
  • API access & webhooks
  • Phone + email support
Start Free Trial
CRM — Sales & Leads
CRM Starter
Essential CRM for small sales teams — up to 5 agents.
R 1 490
per agent / year
  • Up to 5 agents
  • Lead management
  • Deal pipeline (Kanban)
  • Company & contact management
  • Task management
  • POPIA compliance suite
Start Free Trial
Most Popular
CRM Growth
Advanced CRM with automation and email integration — up to 15 agents.
R 2 790
per agent / year
  • Up to 15 agents
  • Everything in Starter
  • Email integration (Gmail/Outlook)
  • Workflow automation
  • Advanced reporting
  • Project management & time tracking
  • Helpdesk & customer portal
  • Priority support
Start Free Trial
CRM Business
Full CRM with AI insights and custom workflows — up to 30 agents.
R 5 490
per agent / year
  • Up to 30 agents
  • Everything in Growth
  • AI-powered insights
  • Custom report builder
  • Gantt charts & resource management
  • Helpdesk & customer portal
  • API access & webhooks
  • Phone + email support
Start Free Trial
Combined — ITSM + CRM · Best Value
Best Value
Orbio Starter
ITSM + CRM for businesses that need both — up to 5 staff.
R 2 790
per agent / year
  • Up to 5 staff (IT + Sales)
  • Ticket management & knowledge base
  • Lead & contact management
  • Deal pipeline & tasks
  • Asset tracking
  • POPIA compliance suite
Start Free Trial
Orbio Growth
Full ITSM + CRM with automation and analytics — up to 15 staff.
R 4 990
per agent / year
  • Up to 15 staff
  • Everything in Starter
  • SLA, change & problem management
  • Workflow automation & email integration
  • Advanced analytics
  • People Ops HR (onboarding, leave, documents)
  • Project management & time tracking
  • Helpdesk & customer portal
  • Priority support
Start Free Trial
Orbio Business
The complete Orbio platform — up to 30 staff with everything included.
R 9 990
per agent / year
  • Up to 30 staff
  • Everything in Growth
  • Remote device control & CMDB
  • AI-powered insights
  • People Ops HR (onboarding, leave, documents)
  • Projects, Gantt & resource management
  • Helpdesk & customer portal
  • RMM: device, uptime & patch monitoring
  • API access & webhooks
  • Phone + email support
Start Free Trial
Remote Connect — remote access & monitoring
Remote Starter
Browser-based remote device access for small teams — up to 25 agents.
R 1 990
per agent / year
  • Up to 25 agents
  • Up to 50 devices
  • Browser-based remote access
  • Session recording
  • Device, uptime & patch monitoring
  • Email support
Start Free Trial
Remote Growth
Advanced remote access with unattended support — up to 100 agents.
R 3 990
per agent / year
  • Up to 100 agents
  • Up to 500 devices
  • Everything in Starter
  • Unattended access, Wake-on-LAN & power management
  • Helpdesk & knowledge base
  • Priority support
Start Free Trial
Remote Business
Enterprise remote with mass deployment and API — unlimited agents.
R 6 990
per agent / year
  • Unlimited agents
  • Unlimited devices
  • Everything in Growth
  • Mass deployment
  • Device, uptime & patch monitoring
  • API access & custom branding
Start Free Trial
Website Development — build & hosting · first 3 months hosting free
Website Essentials
Unlimited pages, professional design, and in-house hosting for your business site.
R 1 500
once-off build · then R150/month hosting
  • Unlimited pages
  • Professional design, mobile-ready
  • In-house hosting (SSL included)
  • First 3 months hosting free
  • Email support
Get Started
Website Plus
Everything in Essentials plus maintenance, monitoring, and monthly content changes.
R 1 500
once-off build · then R350/month hosting
  • Everything in Essentials
  • Monthly backups & security updates
  • Uptime monitoring & health checks
  • 1 hour of content changes monthly
  • Priority email support
Get Started
Website Premium
Full-service website care — SEO, reporting, and priority turnaround on every change.
R 1 500
once-off build · then R650/month hosting
  • Everything in Plus
  • 3 hours of content changes monthly
  • On-page SEO setup (meta & sitemap)
  • Quarterly SEO & performance report
  • 24h priority turnaround · phone + email support
Get Started
Enterprise
Enterprise
Custom deployment with dedicated support and on-prem option.
Custom
per agent / year
  • Unlimited users
  • Everything in Business
  • Custom integrations
  • Dedicated infrastructure
  • SLA 99.99% uptime
  • 24/7 phone support
  • White-label options
  • People Ops HR suite
  • Projects, Gantt & resource management
  • Helpdesk, knowledge base & customer portal
  • RMM: device, uptime, alerts & patch management
  • Reseller portal & billing
Contact Sales
All plans include a 7-day free trial. No credit card required.
Need a custom plan? Talk to our team.

Frequently asked questions

Can I switch plans later?
Yes, you can upgrade or downgrade at any time. Changes take effect immediately and we'll prorate your billing.
Is there a free trial?
Absolutely. Every plan comes with a 7-day free trial with full access to all features in that tier.
What payment methods do you accept?
We accept payment via PayFast (credit/debit card, EFT, SnapScan, Zapper). Annual billing only. Invoicing is available for Enterprise plans.
Is there a limit on ticket volume?
No. All plans include unlimited ticket creation. We believe in transparent pricing without usage caps.
Do you offer discounts for non-profits?
Yes, we offer a 50% discount for registered non-profit organisations. Contact us for details.

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