Can I switch plans later?
Yes, you can upgrade or downgrade at any time. Changes take effect immediately and we'll prorate your billing.
Is there a free trial?
Absolutely. Every plan comes with a 14-day free trial with full access to all features in that tier.
What payment methods do you accept?
We accept credit/debit cards (Visa, Mastercard) and EFT for annual plans. Invoicing is available for Enterprise plans.
Is there a limit on ticket volume?
No. All plans include unlimited ticket creation. We believe in transparent pricing without usage caps.
Do you offer discounts for non-profits?
Yes, we offer a 50% discount for registered non-profit organisations. Contact us for details.